>  1.1 Basic Tips

Take a look here first and you may be able to avoid having to read the troubleshooting section below.

Adobe PDF Documents
• Instead of printing from the web browser, download the form to the computer first.
  
  1. Right-click document link
  2. Click "Save Link As"
  3. Save document to Desktop
  - OR -
  1. Click link to open in browser
  2. Use the Adobe plugin Save feature to save to Desktop
• For scanned documents, try Adobe's "Print As Image" feature:
  
  1. Choose File > Print, then click Advanced
  2. Select "Print As Image".
  3. Click OK to close the Advanced Print Setup dialog box, and then click OK to print.

>  1.2 Troubleshooting Printing Issues

Problem:  Document is black.
Solution:  Document has been scanned. Many scanners will create an image of the document and insert the image into a PDF document. Use Adobe's "Print as Image" setting to print this type of document.

Print As Image
• Use Adobe's "Print as Image" setting to print this type of document.
  
  1. Choose File > Print, then click Advanced
  2. Select "Print As Image".
  3. Click OK to close the Advanced Print Setup dialog box, and then click OK to print.