Why are items I returned by mail still checked out to me?

It can take up to two weeks for items to arrive by mail and be checked in by our Mail Order Library. We do not charge late fines, so there is no penalty for having items slightly overdue on your account. As soon as the items are checked in, the items are removed from your account. For questions or concerns, please contact us.

Why are items I returned by mail still checked out to me?
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